Canonical: https://coopersdogtreats.com/pages/money-back-guarantee # Money Back Guarantee ## Money Back Guarantee Your pup will love our Pupsicles - we guarantee it! If not, just send us a video of your dog turning down a treat, and we'll give you a full refund. It's that easy! You must let us know within 30 days of purchase, and the refund will be made to your original form of payment within one week. *Limited to one item refund per customer, up to the price of a Pupsicle Starter Kit or Baked Biscuit Starter Kit. Our guarantee ## If your dog turns it down, we pay you back We know your dog will love these, but on the very slim chance they don't, we'll refund you. [Read the guarantee](https://coopersdogtreats.com/pages/money-back-guarantee) FAQ ## How the refund works ### What if my dog won't eat it? Then we refund you. Take a short video of your dog turning the treat down, email it to us at info@coopersdogtreats.com within 30 days of your purchase, and we'll refund your original payment method within a week. One item per customer, up to the price of a Starter Kit. ### How fast do orders ship? Orders leave in 1 to 2 business days and typically arrive in 2 to 5. Shipping is free on every US order, with no minimum. We ship via USPS, UPS, FedEx or DHL depending on where you live. ### Do you ship outside the US? Not at the moment. Everything on this site ships within the United States. ### Is this a meal or a supplement? Treats. They're labeled in compliance with AAFCO standards for a treat. [Read every question](https://coopersdogtreats.com/pages/faq) Still not sure? Tell us your dog's size, their weight and anything they can't eat, and we'll point you at the mix that fits. A person answers. [Ask us](https://coopersdogtreats.com/pages/contact-us)